SUPPORT_Email Templates
Tools and Resources
Outline Tools, resources or pre-process knowledge required to conduct the proceedure
Insert copy (Normal 12)
Support Instructions (To Client)
Template Start...
(Insert guests name)
Great news!
In response to your Support Request we have sourced a supplier to assess/ repair the following issue;
Asset Type (Insert asset type)Asset Rego (Insert asset rego)Support Description
(Outline Support required)
Please make
your way to this supplier and they will do their best to assist you.
The
Suppliers details are as follows.
Supplier Name
Supplier Address
Supplier Phone
Contact
Opening
hours X.XX to XX.XX Monday to Friday
Please find
a google map link to the suppliers location
(Insert Google Map link)
They are
quite busy at the moment and are going to do their best to help you as quickly
as possible.
If we can
be of any further assistance please let us know.
(Insert guests name)
Great news!
In response to your Support Request we have sourced a supplier to assess/ repair the following issue;
The Suppliers details are as follows.
Supplier Name
Supplier Address
Supplier Phone
Contact
Opening hours X.XX to XX.XX Monday to Friday
Please find
a google map link to the suppliers location
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Template end..
Support Instructions (To Supplier)
Thank you for your time on the phone this afternoon.
Anticipated Arrival details (Insert Day/ Date/ Time)
Vehicle make/ model: (Insert Vehicle Make/ Model/ Series and VIN if parts will need to be sourced)
Services Required (Description of work to be done and draw reference to any photos that may assist the service provider)
Client tel #: Insert "On Hire Customer Tel #, if "Off Hire" note Crikey Contact #
Please find our contact and invoicing details below.